In Austria, businesses and individuals are increasingly adopting VoIP calling apps to replace traditional landlines. Whether you operate a startup in Vienna, manage a team in Graz, or run a small office in Linz, VoIP offers cost-effective, reliable, and flexible communication solutions.
VoIP (Voice over Internet Protocol) allows voice and video calls over the internet instead of standard telephone networks. With Austria’s fast broadband infrastructure and growing remote work culture, VoIP adoption is rising rapidly.
In this guide, we’ll cover how VoIP works, the top apps available in Austria, pricing, benefits, setup tips, pros and cons, and recommendations for personal and business use.
What is a VoIP Calling App?
A VoIP calling app converts your voice into digital data packets transmitted over the internet. Unlike traditional PSTN lines, VoIP offers:
- Cost savings for local and international calls
- Mobility across devices: smartphone, tablet, or desktop
- Advanced features like call recording, voicemail-to-email, and HD voice
Popular apps in Austria include RingCentral, Zoom Phone, 8×8, NFON, Aircall, and MyNetFone Austria.
How Does VoIP Work in Austria?
The process is simple:
- Speak into your device’s microphone
- The app converts your voice into digital packets
- Packets are transmitted over broadband (fiber, DSL, 4G/5G)
- The recipient’s device converts packets back into sound
Austria has reliable internet infrastructure, especially in urban areas such as Vienna, Graz, and Linz, ensuring high-quality VoIP calls with minimal latency.
Compliance factors:
- Data hosting & GDPR: Ensure the provider stores data within the EU to comply with GDPR
- Number provisioning: For Austrian numbers (+43), the provider must follow local regulations
Why Austrian Businesses Are Switching to VoIP
According to RTR (Rundfunk und Telekom Regulierungs-GmbH), the adoption of VoIP in Austrian SMEs increased by 14% in 2024. Businesses benefit from:
- Cost savings: Up to 70% cheaper than traditional landlines
- Remote work capability: Employees can work from anywhere
- Mobility: Use the same number across multiple devices
- Scalability: Easily add new users or numbers
- Advanced features: Conference calls, call analytics, voicemail-to-email
Top 10 Best VoIP Calling Apps in Austria (2025)
1. RingCentral Austria
Best for: All-in-one business solution
Features:
- Unlimited local calls
- HD voice and video
- CRM integration
- Voicemail-to-email
Pricing: From €22/month per user
Example: A Vienna-based marketing agency reduced telecom costs by 60% while improving customer support.
2. Zoom Phone
Best for: Teams already using Zoom
Features:
- Austrian numbers (+43)
- Video integration
- Call recording and voicemail transcription
Pricing: From €16/month per user
3. 8×8 X Series
Best for: International teams
Features:
- Unlimited international calls
- Cloud PBX
- Call analytics
Pricing: From €25/month
4. Aircall
Best for: Call centers and sales teams
Features:
- CRM integrations (HubSpot, Salesforce)
- Virtual Austrian numbers
- Real-time call monitoring
Pricing: From €38/month per user
5. NFON Austria
Best for: SMEs needing EU-based provider
Features:
- Hosted PBX
- Cloud phone system
- GDPR-compliant data hosting
Pricing: From €20/month
6. Microsoft Teams Phone
Best for: Microsoft 365 users
Features:
- Internal and external calling
- Outlook integration
- Call forwarding & routing
Pricing: From €18/month per user
7. Vonage Business Cloud
Best for: Flexible business solutions
Features:
- Virtual Austrian numbers
- Mobile apps
- Call forwarding
Pricing: From €24/month per user
8. GoTo Connect
Best for: Small and medium businesses
Features:
- HD voice quality
- Custom call routing
- Slack and Google Workspace integration
Pricing: From €21/month per user
9. Zoiper
Best for: Freelancers and individuals
Features:
- Multiple SIP accounts
- Encrypted calls
- Desktop and mobile support
Pricing: Free basic / €14 pro version
10. MyNetFone Austria
Best for: Local Austrian users
Features:
- Local number support
- Cloud infrastructure
- 24/7 local support
Pricing: From €20/month
Comparison Table
| App | Ideal For | Price/Month (€) | Key Feature | Rating |
|---|---|---|---|---|
| RingCentral | All-rounder | 22 | Unified communication | ⭐⭐⭐⭐⭐ |
| Zoom Phone | Teams | 16 | Video + VoIP | ⭐⭐⭐⭐ |
| 8×8 | Global | 25 | International calls | ⭐⭐⭐⭐ |
| Aircall | Call centers | 38 | CRM integration | ⭐⭐⭐⭐ |
| NFON | SMEs | 20 | GDPR-compliant | ⭐⭐⭐⭐ |
| Teams Phone | Microsoft users | 18 | Integration | ⭐⭐⭐⭐ |
| Vonage | Flexible SMEs | 24 | Mobile apps | ⭐⭐⭐⭐ |
| GoTo Connect | SMB | 21 | Easy setup | ⭐⭐⭐⭐ |
| Zoiper | Freelancers | 14 | SIP flexibility | ⭐⭐⭐ |
| MyNetFone | Austrian users | 20 | Local support | ⭐⭐⭐⭐ |
How to Choose the Right VoIP App in Austria
- Determine your call volume
- Check internet speed and stability
- List your must-have features
- Compare pricing
- Evaluate GDPR compliance and support
- Test free trials before committing
Benefits of Using VoIP in Austria
- Lower telecom costs
- High-definition voice quality
- Mobility across multiple devices
- Easy scalability for growing teams
- Cloud-based features for remote work
Common Mistakes to Avoid
- Ignoring internet bandwidth requirements
- Using non-GDPR-compliant apps
- Skipping employee training
- Paying for unnecessary features
Case Study: Vienna Startup Saves 55% on Telecom
A Vienna-based software startup switched to RingCentral VoIP. Within 3 months, call costs dropped by 55%, remote teams could work seamlessly, and customer support improved dramatically.
Conclusion
The best VoIP app in Austria depends on your needs:
- Individuals: Zoiper or Wire
- SMEs: RingCentral, NFON, Aircall
- Enterprise / Call centers: 8×8, Aircall, Microsoft Teams Phone
VoIP in Austria delivers cost savings, mobility, flexibility, and advanced features for both personal and business communication.
FAQs: Best VoIP Calling App Austria
1. Can I get an Austrian phone number with VoIP?
Yes, most providers offer +43 numbers.
2. Is VoIP legal in Austria?
Yes, fully regulated under RTR.
3. Can VoIP apps work on mobile data?
Yes, they work on 4G or 5G networks.
4. Are free VoIP apps suitable for business?
Not usually—they often lack GDPR compliance and business features.
5. How do I choose the best app?
Consider pricing, features, GDPR compliance, and local support.
