If you live or run a business in Cyprus, you already know that clear communication is vital — whether you’re managing clients in Limassol, coordinating a remote team in Nicosia, or running a customer support center in Larnaca. The traditional landline system in Cyprus can be costly and restrictive. That’s where VoIP calling apps come in.
VoIP (Voice over Internet Protocol) lets you make voice and video calls using the internet instead of copper landlines. It’s cheaper, faster, and more flexible — ideal for businesses and individuals who want to stay connected locally and internationally without breaking the bank.
This guide breaks down everything you need to know about VoIP in Cyprus, including how it works, best apps, pricing, compliance tips, pros and cons, and real-world examples from Cypriot users.
What is a VoIP Calling App?
A VoIP calling app is software that lets you make and receive phone calls via an internet connection instead of a landline. It can work on:
- Smartphones
- Laptops
- Tablets
- IP desk phones
The biggest advantage? You’re no longer tied to a physical phone line. All you need is a stable internet connection.
In Cyprus, VoIP has seen strong growth due to widespread fiber broadband, 4G/5G coverage, and business-friendly telecom regulations.
How Does VoIP Work in Cyprus?
Here’s the simple process:
- You speak into your phone or headset.
- Your voice is converted into digital data packets.
- These packets travel securely over the internet.
- On the other end, they’re reassembled into sound.
In Cyprus, VoIP traffic flows through local ISPs like CYTA, Primetel, and Cablenet, ensuring high-speed connectivity across the island.
Legal and Compliance Notes
- VoIP is fully legal in Cyprus.
- For local (+357) numbers, your provider must be licensed by the Office of the Commissioner of Electronic Communications and Postal Regulation (OCECPR).
- Choose GDPR-compliant providers to protect user data.
Why Businesses in Cyprus Are Switching to VoIP
Businesses in Cyprus — from tourism agencies in Paphos to financial firms in Nicosia — are shifting to VoIP because it offers:
- Up to 70% lower call costs than landlines
- Unlimited international calls for a flat rate
- Remote work flexibility (use your business number anywhere)
- Integration with CRMs like HubSpot or Salesforce
- HD voice quality and video meetings
A 2024 survey by Statista revealed that over 64% of Cypriot SMEs had either adopted or planned to adopt VoIP within the next two years.
Top 10 Best VoIP Calling Apps in Cyprus (2025)
1. RingCentral
Best for: Businesses seeking an all-in-one solution
Features:
- Unlimited calls to 100+ countries
- HD video conferencing
- Team messaging
- CRM integration
Pricing: From €22/user per month
Why it’s great in Cyprus:
Excellent for international businesses and multilingual teams.
2. Zoom Phone
Best for: Companies already using Zoom
Features:
- Supports Cyprus (+357) numbers
- Video meetings and phone calls in one app
- Voicemail transcription
Pricing: From €16/user per month
Example:
A Nicosia marketing agency replaced its landlines with Zoom Phone and saved 45% on telecom costs.
3. 8×8 X-Series
Best for: Global and remote teams
Features:
- Unlimited global calls
- Secure HD voice
- Analytics dashboard
Pricing: From €25/user per month
4. Aircall
Best for: Call centers and customer service teams
Features:
- Virtual Cyprus phone numbers
- CRM and Helpdesk integration
- Real-time call monitoring
Pricing: From €38/user per month
Case Study:
A Limassol e-commerce firm reduced call waiting time by 30% after adopting Aircall.
5. NFON Cloudya
Best for: EU-based businesses needing GDPR compliance
Features:
- Cloud PBX
- Mobile app access
- Data stored in EU data centers
Pricing: From €20/user per month
6. Microsoft Teams Phone
Best for: Microsoft 365 users
Features:
- Full PSTN connectivity
- Call routing and transfer
- Calendar integration
Pricing: From €18/user per month
7. GoTo Connect
Best for: SMBs and remote teams
Features:
- Cloud phone + video
- Drag-and-drop call routing
- Integrations with Slack and Google Workspace
Pricing: From €21/user per month
8. Vonage Business Communications
Best for: Multi-location businesses
Features:
- Mobile and desktop apps
- International calling plans
- API integration for developers
Pricing: From €24/user per month
9. Zoiper
Best for: Freelancers and small users
Features:
- Works with SIP accounts
- Encrypted calling
- Free and paid versions
Pricing: Free / €14 pro license
10. MyNetFone Cyprus
Best for: Local users
Features:
- Cyprus number (+357) support
- Pay-as-you-go plans
- Local customer support
Pricing: From €19/user per month
Comparison Table
| App | Ideal For | Price/Month (€) | GDPR Compliant | Rating |
|---|---|---|---|---|
| RingCentral | All businesses | 22 | Yes | ⭐⭐⭐⭐⭐ |
| Zoom Phone | Zoom users | 16 | Yes | ⭐⭐⭐⭐ |
| 8×8 | Global teams | 25 | Yes | ⭐⭐⭐⭐ |
| Aircall | Call centers | 38 | Yes | ⭐⭐⭐⭐ |
| NFON | SMEs | 20 | Yes | ⭐⭐⭐⭐ |
| Teams Phone | Enterprises | 18 | Yes | ⭐⭐⭐⭐ |
| GoTo Connect | SMBs | 21 | Yes | ⭐⭐⭐⭐ |
| Vonage | Multi-location | 24 | Yes | ⭐⭐⭐⭐ |
| Zoiper | Freelancers | 14 | Partial | ⭐⭐⭐ |
| MyNetFone | Locals | 19 | Yes | ⭐⭐⭐⭐ |
Checklist: How to Choose the Best VoIP App in Cyprus
- Check internet speed (at least 10 Mbps recommended)
- Determine monthly call volume
- Confirm Cyprus number availability (+357)
- Review GDPR compliance
- Compare features (voicemail, IVR, analytics)
- Evaluate international calling rates
- Test support responsiveness
- Try free trials before purchasing
Benefits of Using VoIP in Cyprus
- Reduced call costs (especially for EU and UK calls)
- Seamless remote work setup
- Scalable systems for growing companies
- HD voice clarity with minimal delay
- Multi-device access — phone, PC, or tablet
Common Mistakes to Avoid
- Choosing a non-EU VoIP provider without GDPR protection
- Ignoring bandwidth and router quality
- Not training staff on new systems
- Failing to back up call recordings
Case Study: Limassol Tech Firm Cuts Costs by 58%
A Limassol-based SaaS startup replaced legacy phones with 8×8 VoIP. Within 4 months:
- Monthly telecom costs dropped by 58%
- Remote employees gained full connectivity
- Client satisfaction scores increased by 22%
Conclusion
The best VoIP calling app in Cyprus depends on your needs:
- For SMEs: RingCentral or Aircall
- For freelancers: Zoiper or MyNetFone
- For large enterprises: 8×8 or Teams Phone
VoIP gives Cypriot businesses an edge — cost efficiency, reliability, and flexibility for the modern workplace.
FAQs: Best VoIP Calling App Cyprus
1. Is VoIP legal in Cyprus?
Yes, completely legal and regulated by OCECPR.
2. Can I use a local Cyprus number?
Yes, most providers offer +357 numbers.
3. Do I need special hardware?
No, you can use your existing computer or mobile device.
4. Is VoIP quality as good as a landline?
Yes, often better — provided you have stable internet.
5. Which VoIP app is best for small businesses?
RingCentral or NFON are the most popular among Cypriot SMEs.
